- To initiate a return/refund, please submit a request to our support team within 14 business days of receiving your order.
- Along with your request, please provide a clear photo of the return item showing any defects, damages or mismatch color of the item.
- If the product received does not match the color you ordered, we offer a replacement free of charge or a 100% refund, excluding the original fees.
- Please note that the customer is responsible for the return fees, including shipping and handling charges.
- For the returns, please allow 7-10 business days for us to process your return once the tracking information has been provided. While refunds will be issued through the original payment method used within 2-3 business days.
If you have any further questions or concerns, please don't hesitate to contact our support team via [email protected] or simply click on the chat bar.